The machine hasn’t shipped yet, and won’t until July. Framework has a page for downloads of their BIOS updates for their various generations of mainboards, and for Linux users all firmware can be updated by LVFS via fwupd as far as I’m aware.

I have my preorder in for the 13 pro, and I know full well there may be some firmware growing pains with the new chip architecture, but I think 6 generations in, they’ve proven themselves capable of addressing any issues that arise.

You know, I’m not entirely certain. The American repair service is a partnered business, so I would assume it would be in valve’s best interest to partner with such companies regionally.

And if you watch some video tutorials of these repairs and feel like it’s outside of your skill level, valve’s repair service is accessible through customer support. They provide a shipping label, and when it gets there they assess the cost of repair, inform you of the cost and ask if you want it done or not. If not they’ll ship it back as is. I believe I paid about $135 USD to have buttons replaced and machine cleaned out internally. It’s an option, if you lack either the time or gumption to fix it yourself.